Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days after receiving your order confirmation email. Orders placed on weekends or holidays will be processed on the next business day.
Domestic Shipping
We offer shipping within Latvia. Once your order is processed, delivery typically takes 2-5 business days, depending on your location. You will receive a shipping confirmation email with tracking details once your order has been dispatched.
International Shipping
Currently, we ship to European countries. Shipping times vary by destination, typically ranging from 5-14 business days. Shipping fees are calculated at checkout, and you will receive a tracking number once your order is dispatched.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates may vary depending on your location and the selected shipping method. We offer the following shipping options:
- Standard Shipping: 2-5 business days within Latvia
- International Shipping: 5-14 business days for European countries
Order Tracking
You will receive a confirmation email with tracking information once your order is shipped. You can use this information to track your package online.
Delayed or Lost Shipments
If your shipment is delayed, please contact us at info@thealchemist.lv, and we will work to resolve the issue as quickly as possible. While we strive to ensure timely deliveries, certain factors beyond our control (such as customs delays or unforeseen circumstances) may affect shipping times.
Shipping Restrictions
At this time, we do not ship to P.O. boxes or addresses outside of our listed shipping zones. Please ensure that your shipping address is correct, as we are not responsible for orders delivered to an incorrect address.
Customs, Duties & Taxes
For international orders, your package may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and must be paid upon delivery. Please check your local customs policies for further information.